Jobs

Health Benefits - Tuesday-Saturday Daytime Hours - Full-Time, Year-Round Schedule - Generous Paid Time Off

Company Overview

We're Green Clean Maine, an award-winning house cleaning and housekeeping service based in Portland, Maine, and we're growing! Help us bring Green Cleaning to hundreds of Portland-area clients by joining our team of friendly, professional housekeeping cleaners.

The Job

We are looking for someone to join our team to work Tuesday-Saturday. Tuesday-Friday our professional housekeepers work 8-5 while on Saturday our schedule offers more flexibility as we clean for our commercial clients. Our housekeepers earn $13.50-$20.00 per hour PLUS health insurance, incentives, generous paid vacation and a company vehicle! We provide all cleaning equipment and supplies. 

Unlike other housekeeping jobs, our positions are year-round, permanent and full-time, with a schedule that stays steady through the seasons. We also offer lots of advancement opportunity and training to help you get there. Come grow with us!

Responsibilities and Duties

• Responsibilities: You'll learn to provide our award-winning housekeeping service to our busy clients, who deeply appreciate the work you do. You are responsible for ensuring the quality, consistency and efficiency of your work, and for communicating effectively with team members to get the job done.
• A typical day on the job: Each day, you'll report to our Portland office and collect your cleaning equipment and supplies for your days' work. After our brief morning stand-up meeting, where we review the day as a company and generally get motivated, you and your team 1-2 other crew members will discuss any special changes to the day's schedule and assigned jobs, and, together with your Team Leader, you'll grab your tablet loaded up with work orders, hop into one of our company vehicles and head out into the world and create clean homes for 2-5 clients. Homes range in size from mansions on the waterfront to 1-bedroom condos downtown - you'll see lots of cool places! 
• Why this role is important: Our front-line housekeeping cleaners are the heart of our company. Every day, you will be the face and voice of Green Clean Maine, and fulfilling our mission to create joy by providing time and peace of mind to those we serve. In this role, you'll experience first-hand the real difference we make every day in the lives of our clients and their families, even the pets (pets are our favorite!). 

Qualifications and Skills

• Requirements: We don't require professional housekeeping experience, but we do require that you are caring, compassionate, and helpful, with a desire to learn and continuously improve. You must have an eye for detail and the drive to work efficiently to get the job done. This work is very physically demanding, so you must be able to work at an athletic pace for the duration of the day, regularly squatting, kneeling, bending and crouching to get into the nooks and crannies we clean.

Benefits and Perks

• Benefits: We offer Company-sponsored health insurance, generous paid time off (up to 5 weeks!), a company vehicle, and incentives.
• Other perks: Our training programs are the best in the business. Not just housekeeping training, but supervisory training, communication, leadership, safety and more. We love to celebrate and have parties every month for birthdays, work anniversaries, and sometimes just 'cuz. You'll also get paid time off to volunteer in the community, and we create some fun volunteer projects!

Part-Time – 20 hours/week

Schedule: Thursday and Friday 7:00 AM – 5:30 PM

Company Overview

We're Green Clean Maine, an award-winning, eco-friendly house cleaning and housekeeping service based in Portland, Maine, and we're growing! Help us bring Green Cleaning to hundreds of Portland-area clients by joining our support team as an Inside Operations Coordinator.

The Job

The Inside Operations Coordinator position is responsible for supporting and executing the daily operations of the Green Clean technical team. Manages scheduling and dispatching of technicians to daily assignments. Responsible for the support and resolution of customer service calls.  Compensation is competitive and based on experience.    

Responsibilities and Duties

A typical day on the job’s responsibilities: 

• Compiles daily, weekly and future scheduling of technicians to work assignments using internal scheduling system.  Schedules and dispatches technicians accurately and efficiently based on abilities, experience, geographic locations and customer preferences.
• Directs technical team dispatch throughout the work day and adjusts schedule to accommodate cancellations, absent technicians and other changes in demand or workflow throughout the day and week.
• Build rapport and relationship with customers through friendly and engaging communication and anticipate the specific and unique needs of customers.
• Responds in a timely manner to customer inquiries with information about services and service changes, pricing and discontinuance. Interviews customers to obtain information and explain services, solicits sale of new or additional products or services to meet customer needs.
• Investigates and efficiently resolves service complaints, keeping accurate records of correspondence, referring cases to Field Supervisors or other departments as appropriate. May visit customer locations to resolve complaints. Escalates complex customer service issues to Director of Operations.
• Supports sales function as needed by providing estimates to customers on the cost of residential and commercial cleanings utilizing company estimating system and protocols.
• Support the Director of Operations in general departmental administrative functions including answering phones, responding to general inquiries, keeping office and file systems organized, screening correspondence and hospitably greeting visitors and staff.
• Support the Director of Operations in coordinating community volunteer and staff events.
• Supports a culture of safety by ensuring scheduling allows sufficient breaks, leading by example and encouraging and supporting safe work practices by technical teams.
• Maintains a positive work atmosphere by acting and communicating in a manner consistent with company core values, getting along with customers, clients, vendors, co-workers and management.
• Perform other duties as assigned.

Why this role is important: Our Inside Operations Coordinator is driven to deliver every customer the most convenient and pleasant experience possible.  You are determined to exceed customer expectations with exceptional customer service.  You will answer and follow up with customer inquiries by addressing their needs and problem solving any issues that may arise.  In addition to providing extraordinary customer service for our Green Clean customers you are also delivering that same attitude in supporting our team of technicians with their schedules.  Every day, you will be anticipating the needs of our Green Clean Maine customers by fulfilling our mission to create joy by providing time and peace of mind to those we serve.

Requirements: 

• Associates degree is preferred. GED/High School Diploma is required.
• A valid, unexpired driver’s license is required.
• 1-3 years of experience scheduling/dispatching work assignments for a remote team.
• Maintain a current IICRC House Cleaning Technician (HCT) certification
• Extensive knowledge of cleaning products, equipment and methods required.
• Must have exceptional customer service skills, attention to detail, ability to work independently and self-manage the workload with minimal supervision.
• Excellent verbal and written communication skills.
• Ability to use proper judgment and problem-solving skills.
• Effective time management and organizational skills.
• Computer proficiency with working knowledge of Microsoft Office products and Google suite.

Perks:

We are a growing company and looking for great people who want to grow with us. Our training programs are the best in the business. Not just housekeeping training, but hospitality, communication, leadership, safety and more. We love to celebrate and have parties every month for birthdays, work anniversaries, and sometimes just 'cuz. You'll also get paid time off to volunteer in the community, and we create some fun volunteer projects!

No Phone Calls or Recruiters Please

Green Clean Maine is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin.

Part-Time

Monday-Friday, Daytime Hours- Part Time, Year-Round Schedule

Company Overview

We're Green Clean Maine, an award-winning house cleaning and housekeeping service based in Portland, Maine, and we're growing! Help us bring Green Cleaning to hundreds of Portland-area clients by joining our team of friendly, professional housekeeping cleaners.

The Job

The Laundry Assistant position contributes to an efficient and economical operations by ensuring the field teams
are equipped with clean, sanitary and organized linens and supplies each day.

Duties and Responsibilities:

• Ensures equipment and supplies are prepared and ready daily for technicians, following established schedules and protocols. Distributes supplies for the day to technicians, picking up and delivering equipment and supplies to remote locations as assigned.
• Collects reusable cleaning linens and any unused supplies. Washes and sorts linens for next day’s use, following established protocols to ensure sanitary standards are met.
• Mixes cleaning solutions and refills containers per assigned schedule.
• Performs routine cleaning of laundry machines and organizes and cleans other equipment as assigned.
• Performs light general organizing, cleaning and stocking duties as assigned.
• Supports a culture of safety by closely adhering to safe work practices, following established schedules for inspecting and repairing equipment and ensuring shop space and grounds are free of hazards.
• Performs light janitorial duties to maintain cleanliness of office and work space.
• Maintains a positive work atmosphere by acting and communicating in a manner consistent with company core values, getting along with customers, clients, vendors, co-workers and management.
• Perform other duties as assigned.

EDUCATION, EXPERIENCE AND KNOWLEDGE QUALIFICATIONS:

• Must have attention to detail
• Ability to follow verbal and written directions
• Reliable and punctual with a dedicated professionalism to job and duties
• Organized and able to follow a schedule
• A valid, unexpired driver’s license preferred 

WORKING CONDITIONS/PHYSICAL DEMANDS:

While performing the duties of this job, the Laundry Assistant is frequently required to frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Position duties entail frequent exposure to environments which may include fragrances, dust and pet dander.While performing the duties of this job, the employee occasionally works outside in all weather conditions and is occasionally exposed to cold, wet and/or humid conditions.

Perks: 

We are a growing company and looking for great people who want to grow with us. Our training programs are the best in the business. Not just housekeeping training, but hospitality, communication, leadership, safety and more. We love to celebrate and have parties every month for birthdays, work anniversaries, and sometimes just 'cuz. You'll also get paid time off to volunteer in the community, and we create some fun volunteer projects!