Today we are announcing important service changes that will enable us to work more safely and efficiently, all while improving our customer experience.
Hot weather is upon us and we remain diligent about COVID-19 Safety – please help us stay safe!
Today I sent an update to our staff which included a message about the George Floyd murders and systemic racism. After some discussion, I’ve decided to just share it here, as is. I want our followers to know where we stand and how we communicate inside our company. I think the message is the same whether its to our customers, community or our team members. Thank you for your support and continue to be safe and be kind.
Today we revisit our goals through the COVID-19 crisis. Recent events have pulled our attention away from our public health and economic emergency – for good reason. And while we will continue to monitor the events in Minneapolis, across the country and in our own community, as a business we must remain focused on protecting […]
Last week I joined in on a webinar hosted by BioME, with an all-star panel of experts. It was reassuring to hear from these thoughtful experts about the latest on the science around SARS CoV-2 and COVID-19. There are some key takeaways for our work in the business of cleaning homes, which I’ve highlighted below. […]
After 3 weeks of cleaning homes in the era of COVID-19, we are pleased to report an enthusiastic response, and steadily building confidence in our ability to be part of the solution through hygienic cleaning.
Updated customer pre-screen questions, to be reviewed by customers before each visit. Thank you for helping us all stay safe and stop the spread!
We are so excited to be resuming services today! Roughly 2/3 of our clients are resuming service immediately, and we have been able to provide a half day of training to all returning staff members. This post was also sent as an email to our customers, and details what to expect as we resume service.
A summary of the changes we’ve made to our residential green cleaning services in response to the COVID-19 pandemic. Changes include new tools, products, staff training and safety precautions so we can adhere to the latest CDC guidelines and newly-developed industry best practices.
Tentative reopening date set, some hopeful signs, some cleaning how-to’s and yes – you can buy our cleaning products!
One of the core dilemmas faced by small business owners who have had to close, myself included, is how to act in the best interest of safety while keeping customers and staff engaged. The fear is that some customers will move on to another service provider who has chosen to remain open despite the very real safety risks. In this post we’ll look at client need and how we are responding.
We have chosen to abide by the principle of “first, do no harm” and have chosen to remain closed in the interest of safety, until we can be 100% confident that we are not contributing to community spread. Today we’ll dive into our thought process and strategy around watching the “stay home, stay safe” order.
Number two of the four factors we are weighing in the decision to reopen is clear best practices. In this post, we’ll dig a little deeper into what this means for us. I’ll share our main sources of information, and how science-based best practices can help keep our staff and our customers safe.
Getting through the peak of the infection in Maine is one of four key factors we are weighing in deciding when to reopen. In this post we dive deeper into our thinking on this and why the peak is so important.
Temporary Service Suspension Extended to April 15th. Learn more about our progress toward resuming service and how to request priority in service restoration.