We created a waitlist in the Fall of 2020 and anticipated “catching up” within a few months. I’m sorry to say that a few months has come and gone and we have made very little progress. This is incredibly frustrating for us, as we’d love nothing more than to bring our service into more families’ homes. It must be all the more frustrating for all of you who are waiting!
One year and three weeks after we temporarily shut our doors due to the COVID-19 pandemic, I couldn’t be happier to report that the first of our team has been fully vaccinated. Several more have secured appointments in the coming weeks. That we have come this far in the fight against this virus in just […]
A look back on this one-year anniversary of our temporary closure due to COVID-19. How our team, customers and community came together.
We currently have 2 open positions for House Cleaning Technicians. I truly believe these are the best jobs of their kind in all of Maine (and maybe New England!). I built this company from the ground up over the past 13 years. From the beginning, creating good jobs for people who were willing to put […]
Today we are announcing important service changes that will enable us to work more safely and efficiently, all while improving our customer experience.
Hot weather is upon us and we remain diligent about COVID-19 Safety – please help us stay safe!
Today I sent an update to our staff which included a message about the George Floyd murders and systemic racism. After some discussion, I’ve decided to just share it here, as is. I want our followers to know where we stand and how we communicate inside our company. I think the message is the same whether its to our customers, community or our team members. Thank you for your support and continue to be safe and be kind.
Today we revisit our goals through the COVID-19 crisis. Recent events have pulled our attention away from our public health and economic emergency – for good reason. And while we will continue to monitor the events in Minneapolis, across the country and in our own community, as a business we must remain focused on protecting […]
Last week I joined in on a webinar hosted by BioME, with an all-star panel of experts. It was reassuring to hear from these thoughtful experts about the latest on the science around SARS CoV-2 and COVID-19. There are some key takeaways for our work in the business of cleaning homes, which I’ve highlighted below. […]
After 3 weeks of cleaning homes in the era of COVID-19, we are pleased to report an enthusiastic response, and steadily building confidence in our ability to be part of the solution through hygienic cleaning.
Updated customer pre-screen questions, to be reviewed by customers before each visit. Thank you for helping us all stay safe and stop the spread!
We are so excited to be resuming services today! Roughly 2/3 of our clients are resuming service immediately, and we have been able to provide a half day of training to all returning staff members. This post was also sent as an email to our customers, and details what to expect as we resume service.
A summary of the changes we’ve made to our residential green cleaning services in response to the COVID-19 pandemic. Changes include new tools, products, staff training and safety precautions so we can adhere to the latest CDC guidelines and newly-developed industry best practices.
Tentative reopening date set, some hopeful signs, some cleaning how-to’s and yes – you can buy our cleaning products!
One of the core dilemmas faced by small business owners who have had to close, myself included, is how to act in the best interest of safety while keeping customers and staff engaged. The fear is that some customers will move on to another service provider who has chosen to remain open despite the very real safety risks. In this post we’ll look at client need and how we are responding.